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Senior Community Manager, Creator Outreach

  • Innovatively developed and manage Fandom Stars, a notable creator recognition program, fostering engagement and feedback from the top 1% of Fandom’s community.

  • Expertly manage community and product marketing communications, effectively addressing user queries and increasing retention.

  • Collaborate with diverse organizations and stakeholders, bolstering DEIB and entertainment initiatives, leading to increased user adoption and brand awareness.

  • Facilitate cross-functional communications with product, marketing, and engineering teams.


Community Manager 

  • Collaborated with the customer success team to devise bespoke marketing strategies, enhancing client experience and community operations.

  • Supervised technical support and product marketing communications, successfully resolving user issues.

  • Launched and managed the Inclusivv Fellowship, amplifying community outreach through strategic programming and partnerships.

  • Administered facilitator program, event production and training for a dedicated cohort supporting client-sponsored conversations.


Digital Content Coordinator

  • Worked closely with the team to tailor marketing strategies, driving ticket sales and boosting community engagement by 30%.

  • Successfully increased online user base by 40% through the design and launch of a new website in Hubspot CRM.

  • Led the creation of innovative and engaging social media content, amplifying database, shares, likes, and visits through organic and paid campaigns.



Kennesaw State University | Bachelor’s Degree

Sociology, Concentration: Cultural Diversity Studies


CMX Academy | Certification

Community Manager MBA

& Expertise

  • Design: Proficient in Adobe Creative Suite, Canva, and CSS/HTML

  • Data Analytics: Skilled in Google Analytics, Excel

  • Project Management: Experienced with Monday, JIRA, Trello, Asana

  • Social Media Management: Adept at handling Twitter, Linkedin, Instagram, Facebook

  • Email Marketing: Proficient with Mailchimp, Constant Contact

  • Database/CRM: Expert in Hubspot, Salesforce, Wordpress, Squarespace, Google Drive

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